Last updated: 01.01.26
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or interact with our volunteer medical and evacuation unit (“we”, “our”, “the Unit”).
We are committed to respecting your privacy and protecting your personal data, especially given the sensitive nature of our humanitarian work.
1. Information We Collect
We may collect limited personal information in the following cases:
Information You Provide Voluntarily
- Name or nickname
- Email address
- Phone number or messenger contact
- Messages sent via contact forms, email, or messaging platforms
- Donation-related information (excluding full payment card details)
You provide this information voluntarily when you contact us, request assistance, or choose to support our work.
Automatically Collected Information
When you visit our website, we may collect basic technical data, such as:
- IP address (anonymized where possible)
- Browser type and device information
- Pages visited and time spent on the site
This data is used strictly for security, performance, and basic analytics purposes.
2. How We Use Your Information
We use collected information only for the following purposes:
- Responding to inquiries and requests for assistance
- Coordinating evacuation or medical support when requested
- Communicating operational or organizational updates
- Managing donations and support-related communication
- Improving website functionality and security
We do not use personal data for advertising, profiling, or commercial marketing.
3. Donations and Payments
If you choose to support our unit financially:
- Payments are processed through third-party payment providers
- We do not store full payment card details
- We may receive limited information necessary to confirm and acknowledge a donation
Please review the privacy policies of the respective payment providers for more details.
4. Data Sharing and Disclosure
We do not sell, rent, or trade personal data.
We may share limited information only when:
- Required by law or legal obligation
- Necessary to protect life, safety, or critical operational security
- In cooperation with trusted partners directly involved in medical or evacuation coordination
No sensitive personal or operational data is disclosed publicly.
5. Data Security
We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.
Due to the realities of operating in high-risk environments, we collect and store only the minimum data necessary to perform our mission.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected or to meet legal and operational requirements.
When data is no longer required, it is securely deleted or anonymized.
7. Cookies
Our website may use essential cookies for basic functionality, security, and performance.
We do not use cookies for advertising or behavioral tracking.
You may disable cookies in your browser settings if desired.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for data processing
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact us:
- Email: info@safarimedevac.org.ua